Privacy Policy


The privacy of your personal information is important to us at canaleproducts.com, canalesalon.com and Canale Enterprises, Inc. To better protect your privacy, we provide you with our Privacy Policy which describes what information we may collect about you; how we use your information; how we protect it; and what choices you have on how that information is used.

Collection of Data

You are not required to provide personal information as a condition of using our site, except as may be necessary to provide you a product or service at your request. For example, if you decide to purchase products or services through this site, we will request your delivery and billing address, phone number(s), email address, credit card number and its expiration date and any other information required by your bank or credit card issuer to process your order. When you use our website, data may be stored for various security purposes in a secure SSL compliant environment. This data may include the name of your internet service provider, the web site that you used to link to our site, the web sites that you visit from our site, credit card information for recurring orders and your IP-Address. We do use the data from time to time for statistical purposes, but maintain the anonymity of each individual user so that the person cannot be identified. We do not share your credit card, banking or other account information with unaffiliated third parties unless you authorize us to do so or if it is necessary to fulfill our responsibilities including, but not limited to, delivering a product or service that you order or if we are required by law to do so. In cases when personal data is provided to others to provide you products or services you have requested, or for other purposes you have authorized, we rely on technical and organizational means to assure that applicable data security regulations are followed.

Collection and Processing of Personal Data

We collect personal data only when you provide it to us, through registration, completion of forms or e-mails, as part of an order for products or services, inquiries or requests about materials being ordered and similar situations in which you have chosen to provide the information to us.

We may also collect, store or accumulate certain non-personally identifiable information concerning your use of this Website, such as information concerning which pages receive the most visitors and how visitors interact with each page. Information gathered may be used in aggregate form for internal business purposes and we may share or transfer this aggregate, non-personally identifiable information with or to our affiliates, licensees and partners. We may also collect, store and accumulate certain technical and routing information, including information about your computer or other device used to visit this Website, to facilitate the use of the Website and the services provided, to diagnose problems with our servers or to otherwise administer the site.

We will retain control of and responsibility for the use of any personal data you disclose to us. Some of this data may be stored or processed at computers located in other jurisdictions, such as the United States, whose data protection laws may differ from the jurisdiction in which you live. In such cases, we will ensure that appropriate protections are in place to require the data processor in that country to maintain protections on the data that are equivalent to those that apply in the country in which you live.

How We Ensure Your Security

We use the Secure Sockets Layer (SSL), an advanced security protocol that protects your credit card information and ensures secure online ordering. SSL Internet connections are encrypted, and thus protect all credit card or bank ordering information, including your name, address and credit card number or banking information, so it cannot be read in transit. We use secure technology, privacy protection controls, and restrict employee access to safeguard your personal information.

Purposes of Use

The data we collect will only be used for the purpose of supplying you with the requested products or services or for other purposes for which you have given your consent, except where otherwise provided by law.

Right of Access and Correction

You have the right to review and amend any personal data stored in our system if you believe it may be out of date or incorrect. Just send an e-mail to the address given in the imprint or contact the Data Security Officer at the address below.

Right of Cancellation

You have the right at any time to withdraw your consent to the use of your personal data in the future. Again, just send an e-mail to the address given in the imprint or contact the Data Security Officer at the address below.

Data Retention

We only retain personal data for as long as is necessary for us to render a service you have requested or to which you have given your consent, except where otherwise provided by law (e.g. in connection with pending litigation).

Use of Cookies

Cookies are small text files that are stored in the visitor's local browser cache. Using such cookies it is possible to recognize the visitor's browser in order to optimize the website and simplify its use. Data collected via cookies will not be used to determine the personal identity of the website visitor.

Most browsers are set-up to accept these Cookies automatically. In addition, you can deactivate the storing of cookies or adjust your browser to inform you before the Cookie is stored on your computer.

Children

In light of the importance of protecting children's privacy, we do not collect, process or use on our website any information relating to an individual whom we know to be under 13 years old without the prior, verifiable consent of his or her legal representative. Such legal representative has the right, upon request, to view the information provided by the child and/or to require that it be deleted.

Contacts

If you have any problems, questions or ideas, please contact:

  • Phone: 210-273-8080
  • E-mail: info@canalehaircare.com
  • The constant development of the internet requires occasional adjustments to our privacy statement. We retain the right to make changes when necessary.